For independent pharmacies
Grow your independent pharmacy. Officially.
RxOfficially brings your patient app, two-way texting, online booking, online store, deliveries and Google reviews into one platform, live in days. Join and we upgrade your old website to a modern 2026 design, on us. Nothing changes at the dispensing counter.
- Live in days
- 2026 website, complimentary
- Works with your pharmacy system
- No new hardware
01Features
Everything around the counter, in one place.
Your dispensing software fills prescriptions. RxOfficially does everything else that brings patients in, keeps them coming back and saves your team time.
Before they come in
Refills, bookings and questions, without a phone call.
Patient app and portal
Refills, order tracking, transfers, messages and family members, in your pharmacy's own brand.
Online booking
Vaccines and consultations with reminders, reschedule links and a booking page for your website.
Answers around the clock
Common questions about hours, refills and vaccines get answered by text any time, and your team sees what patients ask.
At the counter
The everyday work, with fewer steps.
Two-way texting
Ready-for-pickup, refill and appointment texts, plus one shared inbox for every reply.
Counter tablet
Signatures, counseling and quick OTC sales with coupons and gift cards, right at the counter.
Online store
Sell OTC products online with pickup or delivery, coupons, gift cards and member pricing.
After they leave
Deliveries, reviews and the numbers behind them.
Delivery and driver app
Plan routes, text patients when the driver is on the way, and capture signatures at the door.
Google review requests
A friendly text the day after pickup with a trackable link. Patients who already reviewed are never asked again.
Dashboards and memberships
See pickups, reviews, bookings and sales at a glance, and run paid membership plans.
02Upgrade with RxOfficially
Get ready to be upgraded.
When you join, we rebuild your old pharmacy website in a fresh 2026 design, complimentary. Same pharmacy, same address, a site that finally works as hard as you do.
Website upgrade: complimentary
- Refills by phone or fax only
- Hard to read on a phone
- Hours and services out of date
- Refills, transfers and vaccine booking online
- Made for phones first, in your colours and logo
- Set up to be found on Google
- Modern and mobile first. A clean 2026 design in your colors and logo that looks right on every phone.
- Your content comes with you. We carry over your pages, services, photos and hours.
- It actually does things. Online refills, transfers, vaccine booking, a store and memberships, built in.
- Fast and found on Google. Quick loading pages with search titles, descriptions and structured data set up for you.
- Your old links keep working. We redirect the old pages, so patients and Google land in the right place.
- Your domain stays yours. We handle the move and you keep full ownership.
03How fast
Live in days, not months.
No new hardware and no change to how you dispense. We do the setup with you, so your team keeps serving patients.
Day 1
Kickoff and connect
We connect RxOfficially to your pharmacy system, bring over your patients and opt-outs, and file your texting registration.
Days 2 to 3
Your brand, switched on
Patient app, online refills, booking, store and deliveries set up in your colors, and your team trained in one short session.
Within a week
Your new website
Your upgraded 2026 site is ready to review. We make your changes and move it to your domain when you say go.
From then on
It keeps working
Reviews, reminders and answers by text keep working in the background while we add improvements for you.
Texting to patients starts as soon as the carriers approve your number, which we apply for on day one.
04Security
Built for patient data from day one.
- Encrypted patient data. Sensitive information is encrypted in the database, and every connection uses HTTPS.
- Every view is logged. An audit trail records who opened, changed or exported patient information.
- The right access for each person. Roles for owners, pharmacists, technicians and drivers, with two-step sign in.
- Hosted in the United States on Amazon Web Services, with nightly encrypted backups.
- Opt-outs respected. STOP replies and do-not-contact lists are honored across texting and reviews.
What your team stops doing
Old way / With RxOfficially
Book a demo
See RxOfficially with your own pharmacy in mind.
Tell us a little about your pharmacy and we'll set up a 20 minute walkthrough at a time that suits you.
- A live look at texting, the patient app, bookings, deliveries and reviews
- A first look at how your upgraded website could look
- How it fits with the pharmacy system you already use
- We reply within one business day, no obligation
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